Course Date

02 February 2018

Management Techniques training programme for Managers/Team Leaders starting 2nd February 2018

The training sessions are aimed at the key people in your organisation who deal with staff, customers and suppliers.

Each training day stands alone so you can dip in and out according to your specific needs and schedule.   

Your own experience will be resource for the group, and the things you learn will be applied to your real working world.

The material is practical, the teaching methods are easy to follow; the sessions are lively and interactive.  Minimum Power Point – maximum personal attention and feedback.

These courses are being offered to HTP Members at subsidised rates. 

Do not delay, contact Kate to book your place 

Tel:  07977 608769

2nd FEBRUARY 2018

Session 1:  Communicating inside the Company

  • Communicating with staff: induction, instruction and coaching
  • Presenting information clearly and memorably (spoken and written)
  • Assertive communication: how to get things done whilst maintaining trust and respect.

8th FEBRUARY 2018

Session 2: Influencing Skills

  • Get a clear idea of your own strengths as an influencer
  • Shape your arguments so that the listener can follow and accept them
  • Make recommendations: persuading and overcoming resistance

19th FEBRUARY 2018

Session 3: The People

  • Interviewing and appraising staff: how to get and keep the right people
  • Motivating your team members
  • Managing performance: effective praise and feedback

6th MARCH 2018

Session 4: Handling Tricky Situations

  • Negotiation skills: win-win negotiating; keeping the relationship on a solid footing
  • Handling conflict: dealing with difficult people and handling awkward situations

12th MARCH 2018

Session 5: Good Teamwork

  • How a team develops: from first forming to peak effeciency
  • The roles of team members: how to get the best out of each one
  • Setting up an effective meeting and running it efficiently

Please contact Kate to book places on the above courses or for more information.

Tel:  07977 608769            email