Course Date


Influencing Skills

To enable you to work effectively and achieve your goals by influencing others

Aims and Objectives:

You will be able to:

  • Understand your preferred influencing style with its benefits and limitations
  • Define clearly what you want to achieve
  • Apply key influencing skills eg Listening exploration, finding common ground, being assertive appropriately
  • Handle opposition more effectively
  • Address a situation you face with more competence and confidence

Course Content:

  • What is influencing?
  • Who influences us and how do they do it?
  • Characteristics which enable us to influence others
  • The well-formed outcome
  • Five different influencing styles
  • Assessment of your “personal best”
  • The push/pull approaches to influencing