Aimed at Supervisors or Team Leaders, this course will provide an insight into the cultural differences that make up our multi-national workforce and help participants to overcome the language barrier and brief foreign employees effectively.
The areas the participants will discuss and explore include:
- Cross cultural awareness
- Attitudes to time, authority, quality, responsibility
- Language pitfalls and how to avoid them
- Getting the message across clearly
- Motivation and influence
This course will help your employees appreciate the different attitudes and values of staff from other countries and will help them to make sure that these members of staff understand the urgency and intricacies of the task in hand.